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It has now been 2.5 months and I have not been reimbursed and they have stopped reply to my emails.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. After giving them 4 business days, I reached out once again and was assured that my money would be refunded shortly. A little after that 30 days, I reached back out to them, and was told if I gave them the information from the account that paid for the account they would process the refund in 24-48 hours. At that point, I was informed that due to their system "being upgraded" that it was take 30 days to refund the money. When I realized that my account had been charged for $299, I reached out to their customer service to refund the money and cancel my account because I did not find their resources worth $299. At no point when I was making the payments was it clear that I would be charged $299: not on the add, not on the registration form, or on the billing/payment page.
I signed up for their online service when it was advertised at $5, however I was charged $299 when the "stipulations" for getting a REFUND of $294 was not clear.
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